FREQUENTLY ASKED QUESTIONS
+ Are your corn tortillas Gluten Free?
Yes, we operate a 100% gluten free facility. We only do our stone ground corn tortillas with 3 simple ingredients: corn, water and lime.
+ Are your tortillas nut free?
Yes, both our corn and flour tortillas are nut free.
+ Are your tortillas dairy free?
No dairy is added to our tortillas.
+ Do you need to refrigerate the tortillas?
Yes, we don't use any preservatives so for the maximum shelf life keep them refrigerated.
+ Can I freeze the tortillas?
Yes, our tortillas freeze great! It's an excellent way to save the tortillas when you're approaching the best by date.
+ How do I defrost frozen tortillas?
To reheat corn tortillas from frozen, take out and place on your countertop for about five minutes to bring to room temperature. Then heat up with high heat fast. To reheat flour tortillas from frozen, refrigerate overnight to defrost. Flour tortillas can be heated on medium-low heat, or for a charred flavor heat over open flame until brown spots form.
+ How long do your tortillas last?
We mark every package of tortillas with a best by date of 3 weeks from the date of manufacture for corn tortillas and 4 weeks for flour. Don't forget, if you're running close to the best by date the tortillas freeze well.
+ How do you heat the tortillas?
The key to heating corn tortillas is to heat them fast over high heat. We recommend a pre heated cast iron pan but any hot cooking surface will do. Serve immediately or you can place in a tortillero to keep warm. When we have taco parties, we like to heat them up and then place in a foil wrap in 3s. Then people just grab a pack of 3 and the tortillas stay soft and warm. Taquero tip: you can use butter or oil to help heat fast and stay soft. This will mimic the process you see on a taco stand.
+ Do you sell fresh masa?
We sell fresh white corn masa at the Overland Park Farmers' Market and at our Yoli-Westside location. If you have a specific quantity and/or corn variety request, send us an email at info@eatyoli.com and we can make special arrangements.
+ Where can I buy your products?
You can purchase online through our shop or these local retailers.
+ How do you ship your tortillas?
Yoli tortillas are shipped in an insulated box with ice packs to maintain quality and freshness. Be sure to refrigerate upon arrival. If you won’t use them by the best by date, our tortillas freeze well!
Online orders received by Sunday 11:59 pm CST will be shipped the following Monday or Tuesday.
+ When will my order ship?
Online orders received by Sunday 11:59 pm CST will be shipped the following Monday or Tuesday.
If there is a mid-week holiday that will delay shipping or if excessive heat is in the forecast that could compromise the quality of your order, we may hold your order for a week to ensure freshness. If either of these situations occur, we will communicate with you via the email provided during checkout.
+ Do you ship internationally?
We don't offer international shipping on our website but please contact us at info@eatyoli.com to see if we can make special arrangements. We can't make any guarantees but we'll do our best.
+ Do you ship to APO/FPO/DPO Locations?
Yes we do. During the ordering process the only shipping option available is UPS. Since UPS cannot deliver to these locations we'll automatically ship it through USPS. Send us an email at info@eatyoli.com if you have any questions.
+ Do you ship to Alaska and Hawaii?
Yes we do. Unfortunately shipping to these states are more expensive so please contact us at info@eatyoli.com for a custom shipping quote.